Collection and Use of Personal Information
FUTUR™ PRODUCTS collects and uses personal information for the purposes set out below:
- To process and fulfill orders, returns and gift cards placed online and in our stores;
- To create your account and to provide you with services offered on our website such as the Wish List and Gift Registry;
- To email you updates on events and promotions;
- To manage contests and promotions;
- To help us get to know you better in order to personalize and improve our service offer to satisfy the needs of our customers as much as possible;
- To answer your questions, comments and observations. Maintaining a good relationship with our customers and knowing your comments are important to us; and
- To process and respond to your job applications.
Only personal information necessary for the purposes identified will be collected. For this reason, the information collected will vary depending on your interaction with us. However, it may include some of the information listed below:
- First and last name
- Telephone and fax numbers
- Billing and Shipping address
- Email address
- Credit Card Information
- Product Preferences
- Comments and assessment of the article
- Name and address of gift card recipient
- Resume, letter of introduction and any other information related to your job application
Disclosure of your personal information
FUTUR™ PRODUCTS will not sell, rent, exchange or disclose the personal information collected without your consent, except as described herein.
Service Providers: We may share your personal information with our associates or administrative service providers in order to serve you better. For example, we may share your credit card information with our service provider in order to process your purchase. We may also use the services of suppliers to host our website, manage and analyze our data and advertising effectiveness, send email or other communications, and process gift card orders. Your personal information may be stored and processed by our associates and third party service providers located in the United States or other jurisdictions. Only information related to their functions is provided to our service providers, and they are not permitted to use or disclose personal information for marketing or other purposes belonging to them.
Legal: FUTUR™ PRODUCTS, our Canadian and U.S. associates and service providers may share your personal information in the event that Canadian or U.S. law requires it, or in response to a search warrant or other legally valid inquiry or order or any investigative body in the event of a breach of contract or contravention of law. We may also disclose your personal information if it is necessary to establish, exercise or defend a legal right or as otherwise permitted or required by law. Please feel free to contact us (as set out below) for any additional information you may require regarding how our service providers use your personal information.
Sale of the Business: We may transfer your personal information as an asset in the event that we proceed with a merger or sale (including transfers related to insolvency or bankruptcy proceedings) involving all or part of FUTUR™ PRODUCTS or as part of a reorganization, or any change of control of the business.
Protecting your personal information
We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Your Internet access to some of your personal information may be protected with a password known only to you. We strongly recommend that you do not disclose your password to anyone. Please note that despite our best efforts to protect your personal information, no procedure is currently 100% effective.
We have established personal information archiving processes designed to ensure that your personal information is retained only as long as necessary to fulfill the purposes identified above or as required by law.
Access to Personal Information
You have the right to access, correct and update your personal information in our custody and control, subject to certain exceptions provided by law. You can access some of your personal information by clicking on the “My Account” tab on our website. In the event that you wish to access, update or correct any of your personal information, please send your request in writing to: firstname.lastname@example.org. After verifying your personal information, please inform us of any inaccuracies so that we can make the necessary corrections. We may request certain personal information in order to verify the identity of any person seeking access to his or her personal information file.
In general, you can browse our website without giving us your personal information. However, we do collect Internet Protocol (IP) addresses and other information such as the pages visited, browser type, operating system and average time spent on our website for all visitors. We use this information to help us understand our website activities and to monitor and improve our website.
Cookies: Our website uses a technology called “cookie technology”. A cookie is a small piece of data that our website can send to your browser, which may then be stored on your computer’s hard drive so that we can recognize you when you return to our website. A cookie file does not contain any personal information, but rather statistical information relating to the websites visited, the number of times that site was visited and when. You can set your computer to notify you when a cookie is sent, or to reject all cookies. If you choose to reject all cookies, some of the options on this web page may not work, or your choices of options may be limited. We may also use the services of a third party to help us collect and analyze information related to the pages you visit on our website in order to evaluate and improve our customer experience and the usability of our website. Also, it will help us evaluate specific information related to your visits to our websites.
Pixel Tags and Internet Beacons: Our Website may also use a technology called “Pixel Tags” or “Internet Beacons”. This technology allows us to track which pages you visit on our website. These web beacons are used to improve and design our website according to your preferences and those of our future visitors. We may also use third parties to serve our advertising on other websites. These companies may use Web beacons or Internet tags to disclose certain information (not including your name, address, e-mail address and telephone number) about your visits to our Web site and Web sites that advertise and link to our Web site in order to measure the effectiveness of our advertising.
Social Media: We may offer you the opportunity to participate in our content on or through third party social websites, “plug-ins” and applications. When you participate in our content on or through third party social websites, plug-ins and applications, this allows us to access certain information contained in your social media accounts (e.g., your name, username, email address, profile, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide us with personal information through your social media accounts, we may use that information to customize your experience on third party websites and third party networking sites, plug-ins and applications to provide you with products or services that you may require.
Children under the age of 18
Our policy, in order to protect the privacy of children, prohibits the collection of any personal information from children under the age of 18.
How to contact us
Please do not hesitate to contact us with any questions, comments or observations related to how we or our service providers use your personal information, or to access your personal information. You can reach us at the following addresses:
By e-mail :
11670, 60th ave
Montreal, Quebec, Canada