Please print and keep a copy of these Terms for your records.
Purchases made on the Website are restricted to persons who have reached the age of majority according to the territory, province or state of their residence.
You must make a purchase on our website. Afterwards, you will automatically receive an order confirmation by email to the email address associated with your order. This email confirms receipt of your order by FUTUR PRODUCTS but does not represent acceptance of your order. You will receive a delivery confirmation by email confirming the acceptance of your order and its delivery.
No changes can be made once your order has been submitted. FUTUR PRODUCTS reserves the right, at its sole discretion, to cancel or refuse any order for any reason whatsoever. Situations that may result in the cancellation or refusal of your order include (i) limitations on the quantity available for purchase; (ii) inaccuracies or errors in pricing or item information on the Website; or (iii) our inability to obtain confirmation of charge authorization on your credit card.
We may also require additional verification or information before accepting any order. FUTUR PRODUCTS will contact you in the event that all or certain parts of your order are cancelled or to obtain additional information necessary for the acceptance of your order.
The prices posted on the website are in Canadian dollars. Taxes and fees related to delivery and handling are recorded during the validation of the order, if applicable. You are responsible for the payment of all shipping and handling charges as well as federal, state and/or provincial taxes that may apply to your order. Taxes are applied in accordance with provincial and/or state and federal laws and the rate is based on the delivery address provided at the time of order validation.
You can pay for your order using an American Express, MasterCard, Visa or a previously purchased gift card. No cash, credit notes, or checks will be accepted. When paying by credit card, your name, address and postal code must match exactly the name, address and postal code on your credit card statement. You authorize FUTUR PRODUCTS to charge your payment method with the amount of your order including applicable taxes, shipping and handling charges. You represent and warrant that you are the holder of the card or account in question. In the event that your method of payment cannot be validated or processed, your order will not be delivered and FUTUR PRODUCTS shall have no obligation to process your order.
Purchases made on our website can be shipped internationally. We are not responsible for any mistakes on shipping addresses made during checkout. Therefore, at the time of ordering, the shipping address must be complete and valid in the country you live in. You can track your order by using the tracking number that you will receive at your email address and in your account once the order has been shipped at
Returns and Exchanges
You have certain statutory rights under provincial consumer protection legislation to cancel your order and COMMERCE ELECTRONIQUE will comply with applicable laws. In addition to these statutory rights, COMMERCE ELECTRONIQUE allows the return and exchange of merchandise in accordance with this section.
All purchases made on the website can only be returned for refund by mail. Merchandise must be intact and in its original packaging.
In order to return merchandise by mail, a Return Merchandise Authorization number must be obtained within 15 days of the date of your purchase by contacting our Customer Service Department at firstname.lastname@example.org, and returning the merchandise to the sender’s address provided within 15 days of the date of purchase. Once the merchandise has been inspected, a refund will be issued according to the method of payment used. The refund amount will reflect the purchase price and applicable taxes of the returned merchandise. Shipping charges included on the original invoice and any applicable taxes on delivery will not be refunded. You alone are responsible for any shipping charges associated with the return of the merchandise. Unauthorized returns or returns that do not meet the above criteria will not be refunded and will be returned to the customer at the customer’s expense.
Disclaimer / limitation of warranty
THE LAWS OF SOME JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXPRESS OR IMPLIED EXCLUSION OR LIMITATION OF WARRANTIES, LIABILITY OR CERTAIN TYPES OF DAMAGES OR THE LIMITATION OF REPRESENTATIONS REGARDING PRODUCTS OR SERVICES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS SET FORTH BELOW MAY NOT APPLY TO YOU.
FUTUR PRODUCTS DISCLAIMS ALL LIABILITY, EXPRESS OR IMPLIED, RELATED TO PRODUCTS SOLD ON THE WEBSITE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL FUTUR PRODUCTS OR ITS DIRECTORS, OFFICERS OR EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES WHATSOEVER RELATING TO OR IN CONNECTION WITH THE USE OF ANY PRODUCT SOLD ON THE WEBSITE, EVEN IF ELECTRONIC COMMERCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FuTur Products is a reseller of products manufactured by other companies. You can benefit from the warranty offered by the original manufacturer of the products you buy from futurproducts.com, if such a warranty exists. Please contact the manufacturer of your product to claim this warranty.
Availability and descriptions
The purchase of a product on our website is subject to availability. In the event that the product requested is not available at the time of your order, FUTUR PRODUCTS will not be obliged to process your order and you will not be obliged to pay for this order. Adding products to your shopping cart or « favourites » wish list does not guarantee the availability of those products at the time of processing your order.
While we strive to keep the products and prices on our website current and accurate, it is possible that errors and/or omitted information may be found on our website. In the event that an item is listed at an incorrect price or with incorrect information, FUTUR PRODUCTS reserves the right, in its sole discretion, to refuse or cancel any orders placed for that item. You will be notified of any refusal or cancellation in the event that FUTUR PRODUCTS decides to refuse or cancel your order due to an incorrect price related to the item ordered.
PRODUCTS DISPLAYED ON THE WEBSITE MAY NOT BE AVAILABLE AT ALL TIMES AND PRODUCTS AND PRICES ARE SUBJECT TO CHANGE, AND PRODUCTS MAY BE SUBSTITUTED OR DISCONTINUED AT ANY TIME. ALTHOUGH WE ENDEAVOR TO PROVIDE YOU WITH THE MOST ACCURATE DESCRIPTION OF THE ITEMS AVAILABLE ON OUR WEBSITE, WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY OR TIMELINESS OF SUCH DESCRIPTIONS.
FUTUR PRODUCTS reserves the right to limit, at its sole discretion, the quantity of items purchased per person, per residence or per order. These restrictions may be applied to orders placed through the same account, credit card and also to orders using the same billing and/or shipping address. Furthermore, FUTUR PRODUCTS reserves the right, at its sole discretion, to prohibit sales to other merchants or resellers.
These Terms of Sale, your order details and any other notices posted on the Website constitute the entire agreement between you and FUTUR PRODUCTS with respect to your purchase of products from our Website. In the event that any provision of these Terms of Sale is held to be invalid or unenforceable, such provision will be struck out and the remaining provisions will be enforced. A delay or failure to act by FUTUR PRODUCTS in acting with respect to a breach of these Terms of Sale by you or others does not constitute a waiver or limit FUTUR PRODUCTS’s rights with respect to such breach or any subsequent breach. FUTUR PRODUCTS shall not be liable for any delay or failure to perform its obligations under these Terms of Sale if such delay or failure results from circumstances beyond its control. These Terms and Conditions of Sale may not be transferred without the written consent of FUTUR PRODUCTS. These Terms and Conditions of Sale shall be binding upon and shall inure to the benefit of (i) you, your heirs, executors, administrators or other legal representatives; and (ii) FUTUR PRODUCTS and its successors and assigns. Notwithstanding any other provision contained in these Terms of Sale, any provision contained in these Terms of Sale which imposes or creates continuing rights or obligations on you or FUTUR PRODUCTS shall survive the expiration and termination of these Terms of Sale.
The Conditions of Sale applicable to your order are the Conditions of Sale in force at the date your order is placed, as proposed during the validation of your order. FUTUR PRODUCTS may modify these Terms and Conditions of Sale from time to time in accordance with applicable laws. Any modification shall be applicable to any order placed after the effective date of such modification. Therefore, each time you place an order with FUTUR PRODUCTS you confirm that you have accessed, read and accepted these Terms and Conditions of Sale applicable to and governing that order.
Notices may be sent to you by email or regular mail, or in the event of changes to these Terms of Sale, notices or links in accordance with such changes to these Terms of Sale may be posted directly on our website.
If you have any comments or questions regarding these Terms and Conditions of Sale, please contact us at the following email address: email@example.com.